Portfolio fact
Names, scope, supported workflows, and product relationships come from current official pages and documentation.
Every product claim has a trail.
This ledger records the official source, source type, verification date, and the reason it is used. Design advice and field interpretation are labeled as such rather than presented as product fact.
47official source records
2026-07-28last portfolio verification
0unsupported commercial SKU counts
Validation method
Facts, claims, and inference stay separate.
Official does not automatically mean timeless. Product availability, OS support, Early Access status, integrations, packaging, and compliance can change, so the source date is part of the claim.
Vendor claim
Marketing outcomes would need a date and study context. This guide intentionally avoids using them as knowledge-check facts.
Field inference
Discovery, architecture, demo, and POC advice is the field guide's interpretation and is labeled “From the SE chair.”
Version boundary
License-, OS-, release-, or integration-specific behavior is qualified and should be re-verified before a live customer commitment.
Conflicts resolved
Where broad language was narrowed.
These are deliberate editorial decisions, not omissions. Narrow, current language is safer than repeating a larger stale claim.
What counts as a product
Resolution
No commercial SKU count is published. The site separates products, bundles, add-ons, included apps, capabilities, use cases, and services.
Why
NinjaOne's header, footer, demo catalog, lifecycle docs, and portfolio index overlap but are not identical.
Third-party patch catalog size
Resolution
No numeric catalog claim appears in the curriculum.
Why
The current official patch page contains conflicting application counts. OS, release, license, and catalog scope are qualified instead.
macOS third-party patching
Resolution
Taught as release-status-dependent and Early Access in the latest July 24, 2026 documentation.
Why
Broad marketing language is less specific than the current platform documentation.
Device Backup OS scope
Resolution
The guide avoids claiming macOS or Linux image recovery. It uses workload-specific language and recommends current-doc validation.
Why
Current setup and release material supersedes older FAQ language, while image modality still differs by OS.
SaaS Backup workload lineup
Resolution
The field guide teaches Microsoft 365 and Google Workspace as the core pair and treats current additional workloads as page- and license-specific.
Why
Current product pages have advanced beyond an older official FAQ that described a narrower lineup.
Integration coverage
Resolution
The guide says 'current public catalog' and requires workflow-level validation.
Why
The marketing directory and console documentation do not enumerate the exact same set of integrations.
Source register
Official material used by the guide.
Open the source before repeating a version-sensitive claim in a customer or design setting.
01
Official portfolio
NinjaOne llms.txt: official portfolio index
Canonical cross-check for the current product, MSP, integration, government, and resource taxonomy.
Checked 2026-07-28Open source ↗
02
Official company
NinjaOne Unified IT Operations Platform
Supports the Manage / Protect / Support platform framing and the current homepage product story.
Checked 2026-07-28Open source ↗
03
Official documentation
NinjaOne product FAQ
Supports the lightweight-agent operating model, device coverage, audience, roadmap, and integration basics.
Checked 2026-07-28Open source ↗
04
Official training
NinjaOne Academy curriculum
Supports the learning sequence for roles, policies, monitors, RMM, software, patching, remote, backup, ticketing, documentation, and automation.
Checked 2026-07-28Open source ↗
05
Official product
NinjaOne Endpoint Management
Product scope for endpoint visibility, policy, monitoring, automation, software deployment, and reporting.
Checked 2026-07-28Open source ↗
06
Official product
NinjaOne RMM
Product scope for remote monitoring and management across IT teams and MSPs.
Checked 2026-07-28Open source ↗
07
Official documentation
NinjaOne Endpoint Management: Remote Tools
Distinguishes device-level remote tools from the separate NinjaOne Remote desktop-control product.
Checked 2026-07-28Open source ↗
08
Official product
NinjaOne Autonomous Patch Management
Product scope for OS and application patching, policy, automation, compliance, and Patch Intelligence AI.
Checked 2026-07-28Open source ↗
09
Official documentation
Windows Third-Party Software Patch Management Guide
Supports scan schedules, approvals, deployment, reboot behavior, application selection, and patch-state monitoring.
Checked 2026-07-28Open source ↗
10
Official product
NinjaOne Vulnerability Management
Supports real-time server-side CVE and KEV correlation, offline exposure awareness, prioritization, and patch mapping.
Checked 2026-07-28Open source ↗
11
Official product
NinjaOne Remote
Product scope for attended and unattended remote support.
Checked 2026-07-28Open source ↗
12
Official documentation
NinjaOne Remote product guide
Supports native-console positioning, supported desktop and mobile platforms, session controls, and technician workflows.
Checked 2026-07-28Open source ↗
13
Official product
NinjaOne Quick Connect
Supports invitation-based ad-hoc remote access to an unmanaged device without a preinstalled NinjaOne management agent.
Checked 2026-07-28Open source ↗
14
Official product
NinjaOne Mobile Device Management
Product scope for Apple and Android enrollment, policy, configuration, security, application, and remote actions.
Checked 2026-07-28Open source ↗
15
Official product
NinjaOne IT Asset Management
Supports managed, unmanaged, offline, and network-discovered inventory plus lifecycle, license, warranty, and relationship data.
Checked 2026-07-28Open source ↗
16
Official documentation
NinjaOne ITAM: Software Licenses
Supports license allocation, consumption, renewal, expiration, assignment, and billing integration details.
Checked 2026-07-28Open source ↗
17
Official product
NinjaOne Warranty Tracking
Used as a product-adjacent ITAM capability rather than counted as a separate core platform pillar.
Checked 2026-07-28Open source ↗
18
Official product
NinjaOne Unified Backup
Umbrella source for device, server, and SaaS data protection in the NinjaOne platform.
Checked 2026-07-28Open source ↗
19
Official product
NinjaOne Device Backup
Supports endpoint and server backup, policy-based protection, and recovery workflows.
Checked 2026-07-28Open source ↗
20
Official product
NinjaOne SaaS Backup
Supports Microsoft 365 and Google Workspace backup, retention, search, and granular restore.
Checked 2026-07-28Open source ↗
21
Official product
NinjaOne Email Archiving
Supports searchable email retention and compliance-oriented archive workflows.
Checked 2026-07-28Open source ↗
22
Official product
NinjaOne Endpoint Security
Supports security-policy and third-party endpoint-security integration positioning inside endpoint operations.
Checked 2026-07-28Open source ↗
23
Official product
NinjaOne Ticketing
Product scope for context-rich service requests, workflow, automation, and technician queues.
Checked 2026-07-28Open source ↗
24
Official product
NinjaOne IT Documentation
Product scope for templates, checklists, knowledge, access control, and documentation linked to operations.
Checked 2026-07-28Open source ↗
25
Official product
NinjaOne PSA for MSPs
Supports the MSP service-operations bundle across ticketing, documentation, ITAM, time, and business workflow.
Checked 2026-07-28Open source ↗
26
Official product
NinjaOne Billing
Supports MSP billing workflows tied to services, products, time, and managed quantities.
Checked 2026-07-28Open source ↗
27
Official product
NinjaOne Integrations
Official current integration catalog. Treat connector availability as time-sensitive and re-check before a live claim.
Checked 2026-07-28Open source ↗
28
Official product
NinjaOne Network Management
Supports agentless discovery and monitoring of network devices using SNMP/ICMP plus flow and device telemetry where configured.
Checked 2026-07-28Open source ↗
29
Official product
NinjaOne Reporting
Supports summary, data-table, runbook, scheduled, and export/reporting workflows subject to permissions and product data.
Checked 2026-07-28Open source ↗
30
Official product
NinjaOne OS Deployment
Windows-focused image capture and deployment capability within Endpoint Management, not presented here as an independent top-level SKU.
Checked 2026-07-28Open source ↗
31
Official documentation
NinjaOne Custom Fields
Supports custom operational data used by forms, groups, conditions, reports, scripts, and API workflows.
Checked 2026-07-28Open source ↗
32
Official documentation
NinjaOne OAuth and API configuration
Supports OAuth-based API access and the need to validate grant support for the specific API area.
Checked 2026-07-28Open source ↗
33
Official product
NinjaOne Digital Employee Experience
A cross-product solution story spanning proactive monitoring, automation, self-service, user-centric insight, and remote support; not counted here as an independent SKU.
Checked 2026-07-28Open source ↗
34
Official product
NinjaOne End User Self-Service IT Portal
A cross-product capability for permitted end-user actions, not represented as a standalone commercial product.
Checked 2026-07-28Open source ↗
35
Official documentation
NinjaOne Patch Intelligence AI documentation
Confirms Patch Intelligence AI is a Windows OS patch decision-support capability and not a separate NinjaOne AI product.
Checked 2026-07-28Open source ↗
36
Official company
NinjaOne Professional Services Addendum
Distinguishes vendor-delivered scoped professional services from the MSP PSA product.
Checked 2026-07-28Open source ↗
37
Official training
NinjaOne on-demand demo center
Cross-check for current demo tracks including endpoint management, patching, MDM, remote, SaaS backup, ITAM, billing, ticketing, documentation, warranty, and custom fields.
Checked 2026-07-28Open source ↗
38
Official company
NinjaOne 12.0: ITAM and PSA general availability
Supports native ITAM and the PSA bundle relationship without relying on third-party summaries.
Checked 2026-07-28Open source ↗
39
Official documentation
NinjaOne CLI: custom fields and documentation scripting
Authoritative for ninjarmm-cli binary paths per OS, command grammar, the full custom-field type table with exact value ranges and character caps, exit codes, and the PowerShell 1/2 and empty-template constraints.
Checked 2026-07-28Open source ↗
40
Official documentation
NinjaOne API OAuth token configuration
Authoritative for the three OAuth scopes (Monitoring, Management, Control), supported grant types, and the system-administrator-only configuration constraint. Does not publish rate limits or regional base URLs.
Checked 2026-07-28Open source ↗
41
Official documentation
Windows patch management: performing ring deployments in NinjaOne
Confirms Auto/Manual/Reject approval states and the >=1 hour scan-to-install interval. Deliberately does NOT prescribe ring sizes, soak durations, or escalation criteria - which is why this site labels its ring model as field interpretation.
Checked 2026-07-28Open source ↗
42
Third-party mirror
NinjaRMM firewall allow list (partner mirror of the NinjaOne global allowlist)
Used for the US-West hostname estate, the 72 connect shards, the eight NinjaOne Remote endpoints, and the four regional backup buckets.
Checked 2026-07-28Open source ↗
43
Official documentation
NinjaOne policies: condition types breakdown
Authoritative catalogue of every condition type: 28 agent conditions (including Patch CVSS Score, Script Result, BitLocker Status, FileVault Status, Custom Fields, RAID Health, Windows Event), 7 VM host, 6 VM guest, and 14 NMS conditions. Confirms threshold-plus-duration semantics and reset behavior.
Checked 2026-07-28Open source ↗
44
Official documentation
NinjaOne policies: types, inheritance, and assignment
Authoritative for the four policy types (Agent, NMS, VM, MDM), Parent Policy inheritance, the Organization -> Location -> Device assignment precedence, and the hard constraint that a device cannot be assigned to multiple policies at the same time.
Checked 2026-07-28Open source ↗
45
Official documentation
NinjaOne MDM: device and OS compatibility
Authoritative for MDM minimum OS versions (iOS 10.0+, iPadOS all versions, Android 8.0 Oreo+), the NinjaOne Remote and Quick Connect mobile floors (iOS 16.0+, Android 8.0+), and the Declarative Device Management floors (iOS/iPadOS 17.0, macOS 14.0) with documented fallback to standard MDM behavior below them.
Checked 2026-07-28Open source ↗
46
Official product
NinjaOne MDM device enrollment
Supports the enrollment model claims: automated enrollment via Apple Business Manager, Apple School Manager, and Android Enterprise, plus QR code enrollment across Android and Apple iOS/iPadOS.
Checked 2026-07-28Open source ↗
47
Official documentation
NinjaOne system requirements and OS support
Hub page. Points to per-platform agent prerequisites and the global allowlist article rather than carrying specifications inline.
Checked 2026-07-28Open source ↗